Delivery & Shipping Policy

We Deliver Worldwide

At VEX-ELIMECS LTD, we proudly offer worldwide delivery of industrial spare parts, covering over 600,000 products across more than 15 trusted brands. We understand how critical speed, reliability, and transparency are in industrial procurement — and we’ve built our logistics process to support exactly that.
We partner with leading global carriers including DHL Express, FedEx, UPS, and other freight-forwarding solutions to ensure fast, secure, and traceable deliveries across all regions.

Delivery Timeframes

To provide complete clarity and confidence to our clients, delivery times are always specified in each individual quotation (RFQ) or order confirmation.
Whether the item is in stock, made-to-order, or sourced from a specific supplier, we include estimated delivery times upfront — so you can plan with accuracy.

Shipping Features & Benefits

  • Global Shipping
    We deliver to more than 150 countries across Europe, the Middle East, Asia, the Americas, and Africa.

  • Full Tracking for Every Order
    Every shipment includes a tracking number and real-time status updates, available directly through your client account dashboard.

  • Multiple Delivery Options
    We offer standard, express, and freight shipping based on the nature of the order and delivery location. You choose what best fits your project timeline and budget.

  • Secure & Insured Shipping
    All shipments are carefully packed and insured to protect against damage or loss during transit.

Important Shipping Notes

  • Customs & Import Duties
    For deliveries outside the UK, any customs duties, taxes, or import fees are the responsibility of the customer.

  • Accurate Client Information
    Business clients must provide their full company name, registered address, and VAT number (where applicable) to ensure accurate invoicing and avoid customs delays.

  • Tracking Updates
    Please note that some courier systems may take up to 24 hours to activate tracking links after shipment dispatch.

  • Force Majeure Events
    VEX-ELIMECS LTD is not responsible for delivery delays caused by unforeseen circumstances such as customs inspections, extreme weather, strikes, or transportation disruptions.

  • Stock Availability Impact
    Products not available in stock may have extended delivery times depending on supplier or manufacturer lead times. This will always be disclosed in your individual offer.

Need Help with Shipping?

Our logistics and customer support team are here to assist you before, during, and after your order has been placed.
If you have any delivery-related questions, please contact us at:
📧 support@vex-elimecs.uk