Terms and Conditions

VEX-ELIMECS LTD

https://vex-elimecs.uk/
VEX-ELIMECS LTD is a company registered in England and Wales, with its principal office at 128 City Road, London, Greater London. EC1V 2NX, Company Number: 16099564 and contact email: info@vex-elimecs.uk.

These Terms and Conditions govern all transactions carried out through the VEX-ELIMECS LTD website and apply to both online and offline orders.

1. Scope of Application
These Terms apply to all sales of electrical, instrumentation, and mechanical spare parts by VEX-ELIMECS LTD to business clients and, where applicable, consumers. By placing an order, the customer agrees to be bound by these Terms.

2. Ordering Methods
Orders can be placed:

All orders are subject to written confirmation (proforma invoice or email confirmation) from VEX-ELIMECS LTD.

3. Pricing and Payment
Prices are listed in GBP, EUR, USD, or other approved currencies and exclude VAT, import duties, and shipping unless stated otherwise.
Accepted payment methods:

  • Bank Transfer (IBAN/SWIFT details provided with invoice)
  • Debit/Credit Card via secure Wise payment link

VEX-ELIMECS LTD does not support PayPal. Orders are only processed upon full receipt of payment unless otherwise agreed in writing.

4. Product Availability
Due to the dynamic nature of industrial supply, stock levels may change quickly. Delivery timelines are always included in each official quotation. VEX-ELIMECS LTD reserves the right to cancel any order in case of unavailability and will offer either:

  • A similar replacement product
  • An updated lead time
  • A full refund

5. Shipping and Delivery
We ship worldwide via DHL Express, UPS, FedEx, and other certified carriers. Delivery times are provided in each offer or quotation. Orders are traceable and customers receive tracking links once dispatch is confirmed.
Import taxes, duties, and clearance fees are the responsibility of the recipient. VEX-ELIMECS LTD is not liable for delays due to customs, force majeure, or incorrect shipping information provided by the customer.

6. Returns and Refunds
Consumers may withdraw within 14 days from delivery under applicable law. Business clients may request returns only in the case of incorrect, defective, or non-conforming products.
Returns must:

  • Be authorized by VEX-ELIMECS LTD in writing
  • Be returned in original condition, securely packaged
  • Be shipped via tracked and insured courier

Refunds or replacements will only be issued after inspection. VEX-ELIMECS LTD reserves the right to deduct fees or reject returns in cases of tampering, improper use, or customer damage.

7. Warranty
VEX-ELIMECS LTD provides:

  • 12-month warranty on new and refurbished products
  • 6-month warranty on used products

This warranty covers manufacturing defects and functional failures under normal use. It does not cover:

  • Damage from misuse or installation errors
  • Tampering or unauthorized repairs
  • Natural disasters or external causes

All claims must be submitted via email with supporting evidence (photos/videos).

8. Limitation of Liability
VEX-ELIMECS LTD is not liable for:

  • Delays or loss caused by third parties or couriers
  • Indirect or consequential damages
  • Incompatibility with systems not disclosed prior to purchase

Our liability for any order is strictly limited to the total price paid for the products.

9. Intellectual Property
All trademarks, brand names, and logos on the site belong to their respective owners. VEX-ELIMECS LTD does not claim affiliation unless explicitly stated. No content may be copied or redistributed without prior written permission.

10. Jurisdiction and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where consumer law grants different rights.

11. Contact
For questions or legal inquiries, contact:
VEX-ELIMECS LTD
📧 info@vex-elimecs.uk
🌐 https://vex-elimecs.uk/

By placing an order with VEX-ELIMECS LTD, you confirm that you have read, understood, and agreed to these Terms and Conditions.